Scheduling Appointments and Deposit Requests:
We understand how vital your time is, and we want to ensure that your visit with us is seamless. To reserve your appointment slot and guarantee our undivided attention to your vehicle, we kindly ask for a $50 deposit. This deposit, while non-refundable in the event of a last minute cancellation, will be applied towards the total repair cost. It helps us allocate resources effectively to provide you with exceptional service.
Customer Notice:
Important Information Regarding Repair Services
We want to ensure your experience at Chromatic Collision Center is as smooth as possible. To achieve this, we would like to bring three important points to your attention.
Insurance-Related Repairs: Time and Consideration
We recognize that the process of insurance approvals can be intricate and sometimes time-consuming. On average, this can take approximately one month. We sincerely appreciate your patience and understanding during this period. Rest assured, we're dedicated to ensuring your vehicle receives the care it deserves, and we're working tirelessly to expedite the process.
Repair Time Estimates: A Guideline, Not a Constraint
While we strive to provide accurate repair time estimates, unforeseen circumstances can occasionally arise. These may include discovering additional damage or experiencing delays in parts availability. In such cases, the repair time may need to be extended. We assure you that every decision we make is rooted in ensuring your vehicle is restored to its best possible condition.